Privacy Policy

1. Scope

This Privacy Policy applies to visitors, enquiry submissions, consultation requests, client accounts, authorized client users, and service-related workflows on the Dwarkesh Consultancy website and ERP platform.

2. Information We Collect

When you interact with this website, we may collect:

• Name, company name, email address, and phone number
• Recruitment profiles, resumes, preferred departments and designations, experience, skills, and employer hiring requirements
• Service interest details, urgency preference, and message content
• Technical metadata such as browser type, approximate location, and page usage logs
• Authorized client account, employee, HR, attendance, payroll, billing, compliance, certification, audit, and document records

3. How We Use Information

Collected information is used to:

• Respond to enquiries and consultation requests
• Prepare service discussions and proposals
• Review candidate profiles, match suitable recruitment requirements, and communicate with candidates and hiring companies
• Operate and improve website and support workflows
• Maintain records required for service delivery and compliance operations
• Authenticate users, protect accounts, investigate errors, and improve platform reliability, navigation, accessibility, and service pages

We do not sell personal information to third parties for advertising or unrelated marketing.

4. Legal Basis and Consent

We process personal data based on consent provided by form submission, legitimate business purpose for handling enquiries, performance of requested pre-service or service activities, and compliance with applicable legal or operational requirements where relevant.

The exact basis may vary depending on the nature of the enquiry, engagement, and applicable law.

5. Data Sharing and Processors

Personal data is shared only where required for operating communication, hosting, and support systems, or when legally required.

We may use service providers for website hosting, email delivery, secure file storage, payment processing, and operational support. These providers are used only for business purposes connected with the website or services.

Recruitment resumes and profile details may be stored in access-controlled database, private storage, Google Drive, and Google Sheets systems used by authorized Dwarkesh Consultancy recruitment personnel.

6. Data Retention

We retain personal data only for as long as reasonably necessary for enquiry handling, engagement support, and compliance with applicable law.

Retention may vary by record type, including enquiry records, service records, billing records, and documents that must be kept for legal, accounting, or operational reasons.

7. Security Measures

We implement role-based access, authentication controls, and operational safeguards intended to reduce unauthorized access, alteration, or disclosure.

8. Your Rights

You may request access, correction, or deletion of personal data submitted through this website, subject to legal and operational limitations. Client-account users may review or withdraw their current consent from Privacy & consent in the client workspace. Withdrawal does not affect processing completed before withdrawal or records that must be retained under applicable law or existing service obligations.

9. Contact for Privacy Requests

For privacy-related requests, contact: dwarkeshconsultancyahmedabad@gmail.com

Please include enough detail for us to identify the relevant enquiry, account, or service record.

10. Policy Updates

This page may be updated when legal, operational, or platform changes require revision. The updated date reflects the latest published version.